Air Canada Pauses Policy Changes Amidst Backlash
Airline Reverses Seat Selection Rule
Amidst public outcry, Air Canada has suspended its recently implemented policy changes regarding free seat selection at check-in.
Effective today, passengers on flights within Canada and to/from the US and select international destinations will no longer be able to select a seat without paying a fee. Air Canada's decision to eliminate complimentary seat selection, which was announced earlier this week, has drawn criticism from travellers across the country.
In response to the backlash, Air Canada has announced that the policy change has been paused. The airline is reportedly reviewing the feedback received and will reassess its decision in the coming days.
Previously, Air Canada passengers could choose their seats at no additional cost up to two hours before their flight. This option is now restricted to passengers with Latitude tickets or those who hold Aeroplan Elite status.
Air Canada's decision to charge for seat selection has been met with widespread disapproval. Many passengers have expressed their dissatisfaction on social media, arguing that the policy change is unfair and will disproportionately affect families and those on a budget.
For passengers seeking preferred seating, there are still options available. Latitude tickets include complimentary preferred seat selection, while Aeroplan Elite members can access priority seating with their status.
As Air Canada continues to evaluate its seat selection policies, passengers are advised to monitor the airline's website and social media channels for future updates.
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